Our World Collective is run by volunteers. Your privacy is important to us at Our World Collective, and in this statement we explain what personal data is collected from you and how it is used. 

Please contact us if you have any questions or queries regarding this policy or how your data is used.

This statement is divided into sections to cover the different forms of contact you may have with Our World Collective via this site and its associated contact methods. 

General information

Sharing your data

Under no circumstances is your data ever sold or rented to a third party.

Your data may be shared in the following circumstances;

• To other volunteers who assist in the delivery of our services, for example, in the facilitation of collections of donations. 
• To third parties if we believe that disclosure is advisable or necessary to comply with the law, or to protect the rights, property or safety of ourselves or others. 

Access to your data

You the right to request a copy of the information Our World Collective hold about you. If you would like a copy of the personal information held or to request that the data held be destroyed, please contact us.

Donations

What data is collected and where is it kept?

If you contact us to offer a donation and arrange either a drop-off or collection, the name you identify by, collection address (if applicable) and any additional information provided by yourself such as your social media information. This data is held within a Google Sheets document, please refer to the Google Privacy Policy. 

Why we collect this data and how it is used

We need to know this basic personal data in order to organise your donation and to monitor the progress of your donation if needed.

You will not be added to any other marketing lists unless you have opted in to those yourself. If you are also an email subscriber, please see the Email Subscriber section below to see how your data is used in that context.

How long is this information kept?

We will keep your data until your donation is re-distributed to our charitable partners. 

Non-customer enquiries

What data is collected and where is it kept?

If you have enquired about Our World Collective via the contact form on the website, your name and your email address are collected. This information is held within forms on GoDaddy, please refer to their privacy policy for how this data is managed.

Why we collect this data and how it is used

We need to know this basic personal data in order to respond to your enquiry.

You will not be added to any other marketing lists unless you have opted in to those yourself. If you are also an email subscriber, please see the Email Subscriber section below to see how your data is used in that context.

How long is this information kept?

Your information will be kept until you notify us otherwise; you have the right to request your data be removed from our records, please contact us if you would like your data record to be deleted.

Email subscribers

What data is collected and where is it kept?

We collect your name and email address when you opt in to the email subscription list. This data is held in a Go Daddy form and added to a mailing list on outlook. Please refer to the GoDaddy privacy policy and the Microsoft Privacy Statement for how this data is managed.

Why we collect this data and how it is used 

This information is used to allow us to email you with a monthly email update about Our World Collective activities and news. We may at times email you outside of this monthly newsletter with specific calls to action.

How long is this information kept?

Your information will be kept until you notify us otherwise. Please contact us if you would like to be removed from our subscription list. 

Site users

What data is collected and where is it kept?

We may collect your IP address and information regarding your location and pages accessed. This data is collected and stored in Google Analytics. Please refer to the Google Privacy Policy for more information.

Why we collect this data and how it is used 

This allows us to analyse our web traffic. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.

How long is this information kept?

Your information will be kept until you notify us otherwise; please contact us if you wish for this data to be deleted. 

Contacting us about your data

If at any point you believe the information we hold for you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data please contact us and we will investigate this matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can contact the Information Commissioner’s Office (ICO).

This policy was last updated 31/10/2020 and the information contained is written in good faith